Sometimes you or a customer may get the following message appear in their browsers.

" error: module not registered http://www is not a valid Virtue Mart core module."

This fix requires you to delete your cookies and cache, just follow the browser-specific steps below. (Please note that while deleting your cookies may resolve the problem, it will also remove your saved settings for sites you've previously visited.)

Microsoft Internet Explorer (IE)

1. Open IE and click on the "Tools" menu.
2. Select "Internet Options."
3. Click on the "General" tab if it isn't selected already.
4. Depending on your version of Internet Explorer
   • Internet Explorer 6
     • Under the heading "Temporary Internet files," click on "Delete Cookies..."
     • Click "OK" for the "Delete all cookies in the Temporary Internet Files folder?" prompt.
     • Under the heading "Delete all files in the Temporary Internet Files", click on "Delete Files..."
     • Click on the "Delete all offline content" checkbox
     • Click "OK" for the "Delete all files in the Temporary Internet Files" prompt.
   • Internet Explorer 7 and higher
     • Under the heading "Browsing History" click on "Delete..."
     • Deselect all items except for "Temporary Internet Files" and "Cookies".
     • Click "Delete"
5. Click "OK" to exit.

Mozilla Firefox

1. Open Firefox and click on the "Tools" menu.
2. Select "Options."
3. Click on the "Privacy" icon on the left.
4. Select "Cookies" and click on "View Cookies"
5. Select google.com from the list and press "remove cookie."
6. Click "OK" to exit.