Knowledge Base

# Backup your website (standalone accounts) - Knowledge Base

Full Backup (Suggested Monthly) A full backup is a complete backup of the account including email addresses etc. This backup uses a large amount of bandwidth and storage so this is suggested as a monthly backup. Go to the control panel of the website. http://www. mywebsite. com/cpanel Enter your username and password. Click the ‘Backups’ icon generally located in the second row. Click ‘Generate/Download a Full Backup’...

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# How to clear your browsers cookies and cache - Knowledge Base

Sometimes you or a customer may get the following message appear in their browsers. " error: module not registered http://www is not a valid Virtue Mart core module. " This fix requires you to delete your cookies and cache, just follow the browser-specific steps below. (Please note that while deleting your cookies may resolve the problem, it will also remove your saved settings for sites you've previously visited. )...

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# Controlling SPAM and False-Positives - Knowledge Base

Bathurst Software Solutions utilise advanced SPAM filters powered by ASSP (Anti Spam Proxy Server). ASSP's email interface is an easy way to add/remove addresses to the whitelist/redlist and report spam or false-positives. Â To use ASSP's email features your email client must be configured to use SMTP Authentication. For successful Anti-SPAM results Anyone you email will never have a message blocked (or in other words, anyone you email will be adde...

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